Our goal is to make your shopping experience 100% safe, convenient and hassle free. If for any reason, you are not satisfied with your purchase or gift, you may return/exchange the item in its original condition and packaging to BCgadgets. We will accept returns/exchange for any BCgadgets products upon receiving your item(s) within 14 days of the delivery date. To ensure a timely refund to your account, please return the item(s) as soon as you decide that you do not want the product.
Please note we do not refund shipping charges. Any shipping cost you incur to return/exchange the product to us will not be covered. Shipping cost is non-refundable for undelivered, unclaimed, refused or returned packages, unless we made a mistake. Please note that a 30% restocking fee will be applied to returned items that have been used/open and/or not returned in their original condition and packaging, unless the product(s) is defective. We can only refund shipping costs and void the restocking charges if the return is a result of our mistake.